Workshop report portal · 16–18 October 2026 · Aston Inn Mataram
MARVELEcotourism Knowledge Hub
Learning Sessions

Participatory Pentahelix FGD

A multiparty forum to strengthen mangrove ecotourism management

Workshop discussionLearning session 16 October 2026Updated 31 Oct 2026
Diskusi kelompok lintas pemangku kepentingan
Diskusi multipihak dalam forum partisipatif.

The workshop opens with a facilitated focus group discussion built on the Pentahelix model — the five sectors working from one shared picture of the problem before anyone proposes a solution.

1. Session introduction#

The opening session establishes what the three days are for. It is not a presentation; it is a working discussion in which each sector describes how it uses the mangrove area, what it needs from the others, and where it collides with the others. Everything produced in the following sessions — the SOPs, the zones, the budget policy — answers a problem that has to be visible first.

2. Discussion objectives#

The session has four working objectives: build a single issue map, make the conflicts explicit, agree which issues the workshop can resolve and which need a different process, and define a realistic role for each sector.

3. The Pentahelix approach#

Pentahelix treats five sectors as co-authors of a public outcome: government, academia, community, the private sector and media. In a village ecotourism context this matters because no single actor can close the gap alone — the village has the mandate, the community has the operational knowledge, the technical agency has the spatial reference, the private sector has the market, and the media shapes whether visitors arrive with the right expectations.

4. Roles of each sector#

What each sector contributes to the process, and what it still needs from the others, is recorded in the matrix below. The matrix is a working document: it can be edited from the dashboard as the workshop record is completed.

5. Discussion method#

The discussion runs in three rounds. First, each sector maps its own use of the area on a shared wall map. Second, the facilitator reads the overlaps back to the room and asks each affected party to describe the practical consequence. Third, the room groups the overlaps into issues and ranks them by how much they obstruct daily operation.

6. Issues and management needs#

The session is designed to surface issues in five families: who may operate and under what mandate; which routes and areas may be used and by whom; safety and duty of care; money — collection, recording and sharing; and information — signage, interpretation and complaint handling.

Village-specific findings pending

The points recorded for Sugian and Seruni Mumbul in this round are entered by the documentation team from the facilitator notes. They are not reproduced here in advance of that record.

7. Sugian discussion#

This section holds the Sugian-specific record of the discussion: the uses identified, the conflicts named by participants, and the issues the village asked the workshop to address. The structure and the space are ready; the content is completed from the session notes.

8. Seruni Mumbul discussion#

This section holds the equivalent record for Desa Seruni Mumbul, kept separate so that neither village's issues are absorbed into the other's account.

9. Collaboration opportunities#

Where two sectors identified a complementary need, the pair is recorded as a collaboration opportunity: shared guide training, joint safety equipment, a common booking channel, or a shared monitoring routine. Those opportunities feed the action plan rather than staying in the discussion.

10. Institutional strengthening needs#

The session records what each village needs in order to run the procedures: a defined management body with a mandate, a task division that survives staff rotation, a records system, and a channel to the technical agencies for questions that cannot be answered locally.

11. Output#

  • A prioritised issue list for each village, with location, condition, impact and the party who should act.
  • A first role division between the five sectors.
  • The questions carried forward to the governance, conservation and budgeting sessions.

12. Expected outcome#

If the issues stay visible for the rest of the workshop, the SOPs and the zoning rules answer the real problems rather than an idealised version of the destination. That is the outcome this session is designed to produce; whether it holds is assessed in the workshop evaluation.

13. Follow-up recommendations#

  • Keep the issue map as a living document and review it at the first monitoring meeting.
  • Assign an owner to each issue family, not to each bullet point.
  • Escalate permit and spatial questions to the technical agency rather than resolving them in the village.

14. Documentation#

Photographs from the session are collected in the workshop gallery. Supporting documents for this session are listed at the bottom of the page; the list states plainly when a document has not been published yet.

Learning objectives#

  • Build one shared picture of how the mangrove area is used
  • Identify where uses conflict and who is affected
  • Agree the problem list that the rest of the workshop works on
  • Define the role each sector can realistically play

Presentation method#

Facilitated focus group discussion in plenary and sector groups, with a joint issue-mapping wall and a closing prioritisation round.

Interaction & Q&A#

Open discussion after each sector round, with the facilitator recording points on the issue map as they are raised.

Output & outcome#

A prioritised issue list (see the issue mapping matrix), a first division of roles between sectors, and the questions to be carried into the SOP and zoning sessions.

Session facts#

Date
16 October 2026
Facilitator
MARVEL facilitation team — Wahana Visi Indonesia

Session record: workshop discussion. Village-specific findings are entered by the documentation team.

Mangrove ecotourism management Sugian & Seruni Mumbul
  • Government Village government, BPD and technical agencies: mandate, rules, spatial function
  • Community Mangrove and tourism groups: operational reality and local knowledge
  • Academia Research and training partners: method, evidence, capacity building
  • Private sector Guides, boat operators, homestays, UMKM: market and service delivery
  • Media Local media and communication channels: expectation and public accountability

Pentahelix collaboration model used in the discussion. A method diagram, not an institutional agreement.

Issue mapping matrix#

IssueLocationConditionImpactManagement needParties involved
Operating mandateBoth villagesCommunity groups operate without a formalised management mandateResponsibilities and accountability are unclear on busy daysDefine the management body, its mandate and its decision routeVillage government · community groups · programme
Route and area useMangrove track, boat laneDifferent groups use the same route with different practicesVisitor experience is inconsistent; sensitive areas are exposedAgree zones, routes and the conditions attached to eachCommunity groups · BPSPL · village government
Safety and duty of careWaterways, boardwalkSafety arrangements depend on who is presentRisk to visitors and to guides in an incidentWrite the safety procedure, equipment list and briefing into the SOPSAR Lombok Timur · guides · village government
Fee collection and sharingEntrance, servicesCollection is informal and the split is undecidedThe people protecting the mangrove are not guaranteed a shareAgree a recorded fee structure and an allocation policyVillage government · community groups · UMKM
Information and interpretationTrail, signageVisitors receive little guidance on rules or ecologyRules are hard to enforce; the conservation story is lostInstall signage and an interpretation script; define a complaint channelVillage government · guides · media

Issue families the discussion is designed to surface. Wording and village-specific detail are editable from the dashboard.

Collaboration flow#

  1. 1

    Identify the issue#

    Each sector names the problems it meets in its own work.

  2. 2

    Multiparty discussion#

    Overlaps and consequences are read back to the room.

  3. 3

    Formulate the need#

    Each issue becomes a concrete management or institutional need.

  4. 4

    Divide the roles#

    Each need gets an owner, a supporter and a decision route.

  5. 5

    Follow-up plan#

    The need enters the action plan with a timing and a success measure.

  6. 6

    Monitoring#

    Progress is reviewed against the same issue list.

The collaboration sequence used in the session and carried into the action plan.

Supporting documents & downloads

One page can carry several PDF attachments. Until the documentation team uploads them, this section says so instead of offering an empty download.

Supporting documents will be available after publication.

Sources & references

Workshop brief and three-day agenda supplied by the MARVEL – Wahana Visi Indonesia programme team (16–18 October 2026, Aston Inn Mataram). Session outline and speaker assignments as supplied.

Editorial status: Workshop discussion.