Roles, task division, duty roster and the rotation that keeps the destination running.
This procedure covers covers the management body, the coordinator, gate officers, guides, boat crews, safety duty holders, finance and conservation units.
Draft framework
Draft framework. The SOP number, official title and final wording are set from the approved document once it is uploaded; nothing here is in force until the village adopts it.
The official document number, final wording and annexes are set from the source document once the village uploads it. Editing this page does not change the source PDF.
- SOP number
- SOP-04
- Category
- Pengelolaan Sumber Daya Manusia dan Pembagian Tugas
- Version
- 1.0
- Last revised
- 18 October 2026
- Responsible
- Operations coordinator, Denda Seruni
This procedure is not in force. It becomes applicable only when the responsible parties approve it and the village adopts it.
A · Purpose & scope#
B · Responsible personnel#
| Role | Responsibility |
|---|---|
| Village authority | Holds the mandate, adopts the procedures, receives the periodic report |
| Operations coordinator | Coordinates the three gates and the daily assignment of staff |
| Gate officer | Registration, ticket, visitor count at each gate |
| Parking officer | Vehicle placement and capacity at each parking area |
| Guide coordinator | Guide roster and interpretation quality |
| Safety duty holder | Pre-departure checks and emergency response |
| Conservation unit | Zoning compliance and mangrove monitoring |
| Finance unit | Fee collection, recording, monthly statement |
| Stall and culinary group | Stall operation and food hygiene |
Accountable party: Operations coordinator, Denda Seruni
C · Operational process#
-
01 Roster prepared Start
One week ahead
PIC Operations coordinator
-
02 Assignment briefed Process
Task and record stated
PIC Operations coordinator
-
03 Absence today? Decision
Yes: reassign before opening
PIC Operations coordinator
-
04 No: continue Process
-
05 Work recorded Document
Attendance sheet F-08
PIC Administration
-
06 Monthly review End
Task list updated
PIC Village authority
Equipment & materials#
- Duty roster
- Task and responsibility list
- Attendance sheet
D · Detailed procedure#
- Publish the duty roster one week ahead and confirm each assignment.
- Brief every person on their task and the record they must keep.
- Rotate assignments so no task depends on one person.
- Record attendance and the assignment actually worked.
- Report an absence to the coordinator and reassign before opening.
- Review the task list at the monthly meeting and update it.
E · Operational checklist#
| Task | PIC | Frequency |
|---|---|---|
| Roster published a week ahead | Operations coordinator | Weekly |
| Assignment briefed to each person | Operations coordinator | Weekly |
| Attendance recorded | Administration | Daily |
| Absence reassigned before opening | Operations coordinator | When it happens |
| Task list reviewed | Village authority | Monthly |
F · Related forms#
| Form | Code | Used by |
|---|---|---|
| Duty roster | F-07 | Operations coordinator |
| Attendance sheet | F-08 | Administration |
G · Monitoring & compliance#
| Indicator | Target | Checked by |
|---|---|---|
| Operating days with a duty roster | 100% | Village authority |
| Assignments briefed before work | 100% | Operations coordinator |
| Absences covered before opening | 100% | Operations coordinator |
Notes & review record#
Draft framework prepared from the workshop scope. Status stays Draft until the management body reviews it and the village adopts it.
Supporting documents & downloads
One page can carry several PDF attachments. Until the documentation team uploads them, this section says so instead of offering an empty download.
Supporting documents will be available after publication.
Sources & references
Phase 03 brief, workshop agenda (16–18 October 2026) and the village reference maps supplied by the MARVEL – Wahana Visi Indonesia team.
Editorial status: Proposed framework.