How each visitor activity is prepared, run and closed, with the conditions that stop it.
This procedure covers applies to guided walks, canoeing, camping, culinary visits and community activities offered at the destination.
Draft framework
Draft framework. The SOP number, official title and final wording are set from the approved document once it is uploaded; nothing here is in force until the village adopts it.
The official document number, final wording and annexes are set from the source document once the village uploads it. Editing this page does not change the source PDF.
- SOP number
- SOP-03
- Category
- Operasional Aktivitas Wisata
- Version
- 1.0
- Last revised
- 18 October 2026
- Responsible
- Operations coordinator, Sugian
This procedure is not in force. It becomes applicable only when the responsible parties approve it and the village adopts it.
A · Purpose & scope#
B · Responsible personnel#
| Role | Responsibility |
|---|---|
| Village authority | Holds the mandate, adopts the procedures, receives the periodic report |
| Operations coordinator | Runs the destination day to day; assigns guides and boats; answers for daily decisions |
| Reservation & administration | Bookings, visitor records, monthly report |
| Guide coordinator | Guide roster, interpretation quality, briefing delivery |
| Safety duty holder | Pre-departure checks, emergency response, incident log |
| Conservation unit | Zoning compliance, monitoring, rehabilitation |
| Finance unit | Fee collection, recording, allocation and monthly statement |
| UMKM group | Food, drink and stall services under a village agreement |
Accountable party: Operations coordinator, Sugian
C · Operational process#
-
01 Activity planned Start
Capacity and route set
PIC Operations coordinator
-
02 Equipment issued and counted Document
Loan note F-06
PIC Guide
-
03 Conditions acceptable? Decision
Yes: proceed
PIC Safety duty holder
-
04 No: stop and inform visitors Process
-
05 Activity conducted Process
Agreed route only
PIC Guide
-
06 Activity closed End
Equipment returned and recorded
PIC Guide
Equipment & materials#
- Daily activity sheet
- Route map
- Life jackets and safety equipment
- Equipment log
D · Detailed procedure#
- Check the activity plan, capacity and route condition before departure.
- Issue and count the equipment, and record the issue.
- Deliver the briefing and confirm the group count.
- Hold the agreed route for the whole activity.
- Stop the activity if weather, tide, equipment or group condition changes.
- Return, count the equipment and record any damage or loss.
E · Operational checklist#
| Task | PIC | Frequency |
|---|---|---|
| Activity plan and capacity confirmed | Operations coordinator | Daily |
| Equipment issued and counted | Guide | Per departure |
| Route condition checked | Guide | Per departure |
| Activity closed and equipment returned | Guide | Per departure |
| Damage or loss recorded | Guide | When it happens |
F · Related forms#
| Form | Code | Used by |
|---|---|---|
| Daily activity sheet | F-05 | Operations coordinator |
| Equipment loan note | F-06 | Guide |
G · Monitoring & compliance#
| Indicator | Target | Checked by |
|---|---|---|
| Departures with a completed activity sheet | 100% | Operations coordinator |
| Activities stopped when a condition fails | 100% of cases | Safety duty holder |
| Equipment count reconciled daily | 100% | Operations coordinator |
Notes & review record#
Draft framework prepared from the workshop scope. Status stays Draft until the management body reviews it and the village adopts it.
Supporting documents & downloads
One page can carry several PDF attachments. Until the documentation team uploads them, this section says so instead of offering an empty download.
Supporting documents will be available after publication.
Sources & references
Phase 03 brief, workshop agenda (16–18 October 2026) and the village reference maps supplied by the MARVEL – Wahana Visi Indonesia team.
Editorial status: Proposed framework.