Workshop report portal · 16–18 October 2026 · Aston Inn Mataram
MARVELEcotourism Knowledge Hub
Seruni Mumbul Ecotourism SOP

SOP-06 — Pengelolaan Sarana dan Prasarana Wisata

Denda Seruni Mangrove Ecotourism · draft operating procedure

DraftProposed frameworkStandard operating procedure Seruni MumbulUpdated 31 Oct 2026

The facility register, capacity limits and the rules for using the destination facilities.

This procedure covers covers boardwalk, jetty, boats, canoes, life jackets, signage, toilets, meeting point, stalls and parking areas.

Draft framework

Draft framework. The SOP number, official title and final wording are set from the approved document once it is uploaded; nothing here is in force until the village adopts it.

The official document number, final wording and annexes are set from the source document once the village uploads it. Editing this page does not change the source PDF.

Document status Draft Denda Seruni Mangrove Ecotourism
SOP number
SOP-06
Category
Pengelolaan Sarana dan Prasarana Wisata
Version
1.0
Last revised
18 October 2026
Responsible
Operations coordinator, Denda Seruni

This procedure is not in force. It becomes applicable only when the responsible parties approve it and the village adopts it.

A · Purpose & scope#

Purpose#

To know what facilities exist, what each is for, and what must not be used beyond its capacity.

Scope#

Covers boardwalk, jetty, boats, canoes, life jackets, signage, toilets, meeting point, stalls and parking areas.

B · Responsible personnel#

RoleResponsibility
Village authorityHolds the mandate, adopts the procedures, receives the periodic report
Operations coordinatorCoordinates the three gates and the daily assignment of staff
Gate officerRegistration, ticket, visitor count at each gate
Parking officerVehicle placement and capacity at each parking area
Guide coordinatorGuide roster and interpretation quality
Safety duty holderPre-departure checks and emergency response
Conservation unitZoning compliance and mangrove monitoring
Finance unitFee collection, recording, monthly statement
Stall and culinary groupStall operation and food hygiene

Accountable party: Operations coordinator, Denda Seruni

C · Operational process#

  1. 01 Facility recorded Start

    Register F-11

    PIC Maintenance

  2. 02 Condition checked Process

    Scheduled

    PIC Maintenance

  3. 03 Facility passes the check? Decision

    Yes: keep in service

    PIC Maintenance

  4. 04 No: close and repair Process
  5. 05 Closure notice issued Warning

    F-12 until repaired

    PIC Operations coordinator

  6. 06 Register updated End

    Condition and date

    PIC Maintenance

Equipment & materials#

  • Facility register
  • Capacity list
  • Signage inventory

D · Detailed procedure#

  1. Maintain a facility register with location, condition and capacity.
  2. Mark the capacity at each facility and enforce it.
  3. Record every facility change in the register.
  4. Report a facility that fails its check and close it until repaired.
  5. Review the register at the monthly meeting.
  6. Include the facility list in every guide briefing.

E · Operational checklist#

TaskPICFrequency
Facility register up to dateMaintenanceMonthly
Capacity marked at each facilityMaintenanceWhen installed
Failed facility closedOperations coordinatorImmediately
Register reviewedVillage authorityMonthly
Briefing mentions the facility limitsGuideEvery departure
FormCodeUsed by
Facility registerF-11Maintenance
Facility closure noticeF-12Operations coordinator

G · Monitoring & compliance#

IndicatorTargetChecked by
Facilities in the register with a condition note100%Maintenance
Failed facility closed before next use100%Operations coordinator
Capacity limits enforced100% of departuresSafety duty holder

Notes & review record#

Draft framework prepared from the workshop scope. Status stays Draft until the management body reviews it and the village adopts it.

Supporting documents & downloads

One page can carry several PDF attachments. Until the documentation team uploads them, this section says so instead of offering an empty download.

Supporting documents will be available after publication.

Sources & references

Phase 03 brief, workshop agenda (16–18 October 2026) and the village reference maps supplied by the MARVEL – Wahana Visi Indonesia team.

Editorial status: Proposed framework.