Workshop report portal · 16–18 October 2026 · Aston Inn Mataram
MARVELEcotourism Knowledge Hub
Seruni Mumbul Ecotourism SOP

SOP-07 — Pemeriksaan dan Pemeliharaan Fasilitas

Denda Seruni Mangrove Ecotourism · draft operating procedure

DraftProposed frameworkStandard operating procedure Seruni MumbulUpdated 31 Oct 2026

Scheduled inspection, maintenance and the record that proves both happened.

This procedure covers covers daily, weekly and monthly inspection of the boardwalk, jetty, boats, canoes, safety equipment, signage, toilets and stalls.

Draft framework

Draft framework. The SOP number, official title and final wording are set from the approved document once it is uploaded; nothing here is in force until the village adopts it.

The official document number, final wording and annexes are set from the source document once the village uploads it. Editing this page does not change the source PDF.

Document status Draft Denda Seruni Mangrove Ecotourism
SOP number
SOP-07
Category
Pemeriksaan dan Pemeliharaan Fasilitas
Version
1.0
Last revised
18 October 2026
Responsible
Operations coordinator, Denda Seruni

This procedure is not in force. It becomes applicable only when the responsible parties approve it and the village adopts it.

A · Purpose & scope#

Purpose#

To find a defect before a visitor does, and to keep a written record of every inspection and repair.

Scope#

Covers daily, weekly and monthly inspection of the boardwalk, jetty, boats, canoes, safety equipment, signage, toilets and stalls.

B · Responsible personnel#

RoleResponsibility
Village authorityHolds the mandate, adopts the procedures, receives the periodic report
Operations coordinatorCoordinates the three gates and the daily assignment of staff
Gate officerRegistration, ticket, visitor count at each gate
Parking officerVehicle placement and capacity at each parking area
Guide coordinatorGuide roster and interpretation quality
Safety duty holderPre-departure checks and emergency response
Conservation unitZoning compliance and mangrove monitoring
Finance unitFee collection, recording, monthly statement
Stall and culinary groupStall operation and food hygiene

Accountable party: Operations coordinator, Denda Seruni

C · Operational process#

  1. 01 Inspection scheduled Start

    Daily, weekly, monthly

    PIC Maintenance

  2. 02 Inspect and sign the checklist Document

    F-13

    PIC Maintenance

  3. 03 Defect found? Decision

    Yes: log and repair or close

    PIC Maintenance

  4. 04 No: record and continue Process
  5. 05 Facility reopened after repair Process

    Check passed

    PIC Maintenance

  6. 06 Log reviewed End

    Monthly plan

    PIC Operations coordinator

Equipment & materials#

  • Inspection checklist
  • Maintenance log
  • Repair tools and spare parts

D · Detailed procedure#

  1. Carry out the daily inspection before opening and sign the checklist.
  2. Carry out the weekly inspection of the route, jetty and boats.
  3. Carry out the monthly inspection of safety equipment and signage.
  4. Log every defect with its location and the action taken.
  5. Repair or close the facility; never use a failed item carefully.
  6. Review the maintenance log monthly and plan the next repair.

E · Operational checklist#

TaskPICFrequency
Daily inspection complete and signedMaintenanceDaily before opening
Weekly route and boat inspectionMaintenanceWeekly
Monthly safety equipment checkSafety duty holderMonthly
Defect logged and repairedMaintenanceWhen found
Maintenance log reviewedOperations coordinatorMonthly
FormCodeUsed by
Daily facility checklistF-13Maintenance
Maintenance logF-14Maintenance

G · Monitoring & compliance#

IndicatorTargetChecked by
Days opened without a daily inspectionzeroOperations coordinator
Defects repaired within 7 days or closed100%Village authority
Safety equipment within its service life100%Safety duty holder

Notes & review record#

Draft framework prepared from the workshop scope. Status stays Draft until the management body reviews it and the village adopts it.

Supporting documents & downloads

One page can carry several PDF attachments. Until the documentation team uploads them, this section says so instead of offering an empty download.

Supporting documents will be available after publication.

Sources & references

Phase 03 brief, workshop agenda (16–18 October 2026) and the village reference maps supplied by the MARVEL – Wahana Visi Indonesia team.

Editorial status: Proposed framework.